Shipping Returns & Exchanges

Domestic Shipping

Orders shipped within the United States are shipped via US Postal Service First-Class or Parcel Post (depending on weight of the shipment).  Delivery, once delivered to the USPS can take up to 7 business days depending on your location in the US. We will make every effort to ship your order within 2 – 4 business days of receiving payment confirmation.  We can ship to your credit card billing address or an alternate address of your choice within the US. All orders placed on Saturdays, Sundays, and holidays will be processed the following business day. Applicable sales tax (for Arizona shipping addresses) & shipping/handling charges (for all orders) will be added to your order at the time of checkout, unless otherwise specified.

International Shipping

Orders shipped outside the United States are shipped via US Postal Service First-Class Air Mail.  We cannot give an estimate of delivery time, as that is dependent on the destination country and the postal service within that country.  We will make every effort to ship your order within 2 – 4 business days of receiving payment confirmation.  Please ensure you enter your shipping address exactly as it should appear on the shipping label to avoid any delays in delivery.  All orders placed on Saturdays, Sundays, and holidays will be processed the following business day.  Applicable shipping/handling charges for all orders will be added to your order at the time of checkout, unless otherwise specified.


Returns & Exchanges

All return & exchange requests must be received by us within 30 days of receipt of your purchase. Simply contact us via our contact form or email us at HitUSup@brutus-wear.com to request an RMA (return merchandise authorization).  Be sure to include your name, address, order number, and reason(s) for the return or exchange. Once received, we will evaluate the reason(s) to determine validity and issue an RMA #. Return shipping is the responsibility of the customer, unless the product was defective or there was an error made on our part.

Once we have received your returned merchandise, we will notify you via e-mail and refund your card for the purchase price of the item.  If the return was not due to a defect or error on our part, your shipping/handling fees will not be refunded and there will be a 10% restocking fee deducted from your refund amount.

If you would like to exchange your item, please follow the same procedures as for a return.  In addition please include the replacement item(s) with specific size, color, and type information.  Shipping/handling charges will not be charged on the exchanged items as long as the new order is of equal or lesser value.  If the new order is of lesser value, the difference will be refunded to your card.

For exchanges of greater value, once you have been notified that we received your returned item(s), you must first place a new order for the new merchandise, then we will refund the original amount to your card (including the original shipping/handling).  Return shipping is still the responsibility of the customer, unless the product was defective or there was an error made on our part.

All items must be returned in a new, unworn, and unwashed condition. All original tags and accessories must remain attached.

Please note that we cannot accept returns and/or exchanges for hats or undergarments.  After 30 days, the sale is considered final, and we cannot accept any returns or exchanges.